1 reviews | Active since Jan 2018
No Service What so ever
Absolute worst ISP I have ever been with , report a issue in December , sent mail after mail made call after call only to be passed around in the call que. Business took a major knock due to ********** lack of ownership when it comes to the clients . If you ever consider to go with these guys please rather go with another ISP as your Business means nothing to them . I spoke to Sebelo Mgbokazi - Support team manger who wants to start a escalation 2 weeks after I sent the entail call . I wanted to speak to a manager to rectify the bad support on 2018/01/15 at 15:00 but was told that Mark Maritz and all other managers that can assist is in meeting and that the only person that could assist is Sebelo Mgbokazi who didnt even bother to read my tickets I sent to ********** in the first place. He also informed me that they do not have a ticketing system where clients calls get assigned to a dedicated technician they only call you once they come ACROSS your ticket .Once again heed my WARNING they will charge you for a service that they do not deliver . they also like to post their awards witch I am sure they award them self with . I would have had more luck going with TELKOM than these guys .
