NO SERVICE - TELKOM & AFRIHOST

I have been struggling since the 5th August. A call were logged with Telkom by Afrihost. Telkom **** about the exchange usage, found out by Afrihost 97% of exchange is not used. Ref with Afrihost, [#SDO-***2]: ***, Telkom ***<br> This is what was sent to me(This mail means nothing with the Talkom management getting \irate"<br> I hope you are well<br> I have contacted the telkom management and I have spoken to them and they were really angry and irate as the tech did not come nor was there any sign of tech coming to the exchange<br> They have tried to contact the tech and they can not get hold of him<br> I have asked for another tech to be sent out asap as this is really shocking from them<br> Have a great day and please let me know if I can help with anything else!<br> Warm regards<br><br> Afrihost - Pure Internet Joy!<br> Telkom is claiming the called me"