No service -service

App**** for fibre installation beginning of March,I was billed for line that was activated without anyone actually installing the fibre line, a week ago they came to install,had to get authorization to use another “pole” , up to today no installation of my actual fibre line. I logged a complaint,then received message my technical error was resolved! still no installation after numerous phonecalls and complaints.Phoned this morning again at 10, they were going to phone me back with feedback…still no communication from them. Absolutely shocking service, it seems like no one knows between Afrihost ,Openserve and Telkom who does what.