cS
carl S
1 reviews | Active since Feb 2011
08 Mar 2016, 09:04
No service, no support, no refund 6 months later!!
Tickets: ZKQ-***1, USU-***4, FDJ-***4, XXB-***2, SZN-***7, VAP-***0, escalation PHW-***6, DGK-***3<br> <br> As Afrihost Plus subscriber my ADSL line died beginning July. I was told Afrihost would reverse their \upstream provider\" charges. I cancelled services August after more than a month with NO TECH ON SITE to investigate the problem. I was still billed the full amount for ADSL and data in September despite having no service.<br> <br> To date charges for ADSL line rental as well as data have not been refunded. It took me 3 tickets to get my services cancelled despite cancelling through the user control panel - all the time Afrihost happily deducting for service not rendered."
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