No service no management

Absolute no service they only have lelephonists sitting at home who can not speak proper English. Their are no management staf to lodge a complaunt. The Contact detail on their Web thats says head office are for the teleponenists sitting at home. They don't know the management contact details. We tried in vain to contact management. The person Name Comfort took the call we complained about CONNECTIVITY SLOW SPEED. she gave a ticket no for technical of OPEN SERVR to come and assess. I'm 70 years old and had to carry the technitions ladder to the bottom of the garden. He barley made it to the pole and said he could not reach it. He left. Whatand 10 min later got a sms to say all working. What a faas. He on arrival sad if it was not a LAN problem he would bill me. Who asked Openserve to come? Afrihost. Their hot-spot no on the Web does not work either. We now at the end of day two still trying to get back onto Internet using their app on the Web. So complicated It the easy way out the customer must sort it the selfs on the Web. Goodbye afrihost. Will look for a company that is not too shy to list their head office tel numbers