No service
<p>Please see attached correspondence between myself and afrihost. As you can see this has been going on now for way too long. I keep on getting nowhere. I’ve spoken to Telkom on four occasions, they say there is nothing wrong. Afrihost says line is suspended. I’ve changed routers 3 times. I’ve used different log in details. I’ve restarted to factory settings & still no Internet. I keep on dealing with a different person in support and every day it’s a different story. I’ve also been told by afrihost that my line is cancelled 011 ********** . The line I’m currently using is 011 ********** and that line is managed by you. But it’s not under my name. I don’t care what line or number I have as long as I can use the service I’m paying for. I don’t know how this internet stuff works all I need to do is connect. I really need to get this sorted out its been 10days. Nothing has been done. I’m paying Telkom & afrihost for services I can’t use. If the problem is not sorted out by end of Business today I will be forced to take further steps and also change service providers. Please get a manager or someone with authority involved. Last night Damien from afrihost send a mail that my support ticket is incomplete.. Could i please specify my issue.</p> <p> </p> <p>Ths is the ref numbers given:</p> <p>#XQN- ********** 5</p> <p>#RYR- ********** 1</p> <p>#XQN - 165 -87075</p> <p>#RYR - ********** 1</p> <p>#MQT - ********** 5</p> <p>#CLS - ********** 7</p> <p>#JRH - ********** 3</p> <p> </p> <p> </p> <p>Username: ********** <p>Password: to7ean</p> <p>Tel: 011 ********** or 011 ********** (I don’t know)</p> <p>Account Number : A ********** 9</p> <p>Last Invoice Number: IN ********** </p> <p>Uncapped 4096 kbps</p> <p>ID ********** 198083</p>