1 reviews | Active since Jan 2012
No Service
What a lovely experience I had this morning!!<br> <br> For the past week I have been experiencing very intermittent service from Afrihost. I phoned them on Tuesday 13 October 2015 but ended the call when I was number one plenty on the line. I phoned them again this morning at 07:19 and was told that there is no one holding and will get straight through. Lo and behold, I was caller number 8 on the line. When eventually it came to my turn at getting some service from them the call gets dropped. This after holding for 7 mins and 50 secs. Phoned back and this time was caller number 20 on the line. Ended the call as I was not prepared to wait for someone to put the phone down in my ear again.<br> <br> This service sucks and I will be changing service provider within the next few days.
Performance on our ADSL network has not been at expected levels for some time, and we have taken this issue very seriously. Our Team is now in the process of rolling out our brand new ADSL network, that will most assuredly ensure that our Clients have a significantly improved experience.
We have credited your account for next month, ensuring that you will not need to pay for your Uncapped account for the month of November, allowing you to try out the new ADSL network with no obligation at all to keep your ADSL with Afrihost.
Your ADSL account will be migrated over the to the new ADSL network the next time your modem's session ends, or the modem is restarted.
If you have any questions or queries with regards to the above query, you are most welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Performance on our ADSL network has not been at expected levels for some time, and we have taken this issue very seriously. Our Team is now in the process of rolling out our brand new ADSL network, that will most assuredly ensure that our Clients have a significantly improved experience.
We have credited your account for next month, ensuring that you will not need to pay for your Uncapped account for the month of November, allowing you to try out the new ADSL network with no obligation at all to keep your ADSL with Afrihost.
Your ADSL account will be migrated over the to the new ADSL network the next time your modem's session ends, or the modem is restarted.
If you have any questions or queries with regards to the above query, you are most welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.