NO SERVICE

I am having service problems and they can apparently NOT be resolved.<br> <br> The whole of last week since Moday 13 Apri 2015 and today We continue without the internet. So more tethering through mobile phones is happening.<br> <br> I have been unable to use my internet and it is now making me angry.<br> I have called the helpline and been on hold for a total amount of 2.6HOURS in one week <br> AND MY CALL IS IMPORTANT<br> <br> <br> Please can someone sort it out because we are trying to do business and I am tired of holding to speak to someone who is unable to sort out my problem<br> <br>