No sense of urgency at all from Afrihost to clients.

It has now been weeks of trying to get my home connected to the WiFi package I signed up for.

Throughout this period, I have repeatedly been advised that the activation has been escalated to Frogfoot. However, I have seen no meaningful progress or action from Afrihost to ensure that my service is activated and that I can get back online.

They act like a call center who just log calls and sit back while thier clients suffer.

I have been patient throughout this process, but the continued lack of resolution is now impacting my work and business operations.

Very disappointed with Afrihost right now woth their lack of sense of urgency to assist their clients.