No response

I requested a line speed upgrade and a data package change. The data changed at the beginning of the month and the line speed stayed the same and I had to call to see what was happening, I was told Telkom had to run tests and we needed to wait for the results. No results came and I had to call again to see what was happening. Since then I have heard nothing from afrihost and I have been dealing with Telkom myself. And of course we are being charged for the upgraded line but not receiving the product. This is not the first time I have had a problem with afrihost.