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I signed up for an Afrihost bundled account, after almost a year of happy browsing and excellent service from Afrihost support centre, I suddenly received a bill from Telkom for ISP services, I went to the Telkom shop in The Reds mall and after waking up the staff, I asked them to please look and let me know what the problem is.<br> The person explained that Afrihost released my account to Telkom and that only Afrihost can reclaim the services. I logged a call in December 2014 and the support centre re**** almost immediately asking me to be patient as the accounts department takes a bit longer to get back as they have to query Telkom. I'm still waiting in the dying days of February 2015 after repeated requests for feedback....<br> I even expressed my disappointment that one department can be so helpful and speedy and another so poor in service delivery.