No 'Pure Internet joy '

I am so far away from the 'pure Internet joy' described by Afrihost. In fact I have zero Internet after 5 weeks of connectivity because of an initial error in processing my sales application.

Supervisor Robin partially assisted but I'm still high & dry and unable to run my SOHO business. I'm told it will take 2 weeks to resolve and we are, unnecessarily, at the mercy of Telkom.

I've spent so much time calling the help desk and, much more than I should need to on, mobile data making a plan to stay contactable.

I'm very angry that I'm in this situation in the first place and that a sufficient make good offer is not in place till this is resolved