No pure internet joy

November i opened a ticket concerning my mobile data connectivity. They then contacted me and then sent me a form to fill out concerning coverage. Filled out the form, a few days later someone sent me another mail to fill out the same form. I was wondering what happen to my first email. Anyway i resent it, and then they informed me that MTN informed them that it fall in a 2g area. Which is quiet puzzling my device show H+ with full bars when i first took out the contract i was receiving data like i had a 7mb line, after the mail sent out from Afrihost that they had problems with the mobile and dsl lines, since then i have been having no joy with my internet. Today i spoke to customer service concerning my problem all he could advice me that they cannot force MTN to send someone to check out coverage because its a 2g area, i inform him that i getting H+ but suggested that i might be getting it somewhere else besides the tower that about 500m to 700m away from my house. It was like a pinball machine with him i then informed him i rather cancel my account because this matter will never be resolved. Really They should change their logo.\ Pure internet Joy"at first it was but now No."""