No Product Support

I purchased a Zest T1 Cellphone through Afrihost. When it fell and the screen broke I enquired about a screen and was informed that they cannot provide me with a new screen as they do not carry spares and also no longer do the phones. They only just put the phones out less than a year ago and already have no aftermarket support! This is a unique phone so spares aren't readily available. Afrihost should not market a product for which they cannot offer proper support. I'm not satisfied that they were not able to supply me with a screen, which I was willing to pay for of course.