No ownership

<p>I recently switched my mobile service provider to Afrihost after a decent service with my ADSL line. Unfortunately this service has not continued with my mobile account. For some reason, all my airtime was depleted. Called Afrihost on Monday, spoke to Peter, called on Tuesday spoke to Richard, called today spoke to Tristan. All consultants said the IT department needs to sort it out but I've not heard anything from anyone! This has been extremely frustrating, please sort it urgently. </p>