No option to call the Afrihost

There is no option to call this company. They force you to wait for someone to call you back, problem is this is the only free time I have to communicate and I can't be interrupted later when its "convenient to them" The other option is Whatsapp which I point blank refuse to use, the least amount of information that Facebook has on me the better. Which company in this day and age refuses to have the option of their clients to call them at their convenience instead are force to wait to be contacted. It's like they dont give a stuff about our time.