No longer what they once were

Firstly they *****ed up my 20Mbps ADSL line (for over 2 months now). Then they *****ed up a sim-swap. Which I tried to cancel with 3 different employees! They then *****ed up the credit note, which completely bugged out their whole system and put my 2 mobile contracts with them into 'arrears', thereby *****ing my mobile data! It's just issue after issue with them. I've called in about 5x to their support line to fix my mobile data and have multiple promises of 'it will be working in 30min'.

I'm so sick of phoning/emailing/logging support tickets! (Don't bother with the last 2, if they do eventually reply, it will be 2 weeks later, more likely just no response though). I've spoken to managers and all sorts, none of them actually fix my issues!!! I'm done paying full price for a non-working or half working service.

So glad to be getting rid of this once great company. STAY AWAY!