No Joy from Afrihost

We have been struggling with several issues with Afrihost but among others delayed emails since Friday, 13 March. We have contacted them and eventually we thought it was sorted. It started again yesterday and due to their long waiting queues on their helpline, we have emailed them yesterday morning.<br> <br> I only received an email late last night that I should phone the call centre so that they can help me!? In business terms it meant they only responded the next day and I have to contact them again! Even though the support ticket says High Priority and \one hour reply"it took them over 13 hours to send that lame response.<br> <br> I now know of 4 emails that have been LOST"