1 reviews | Active since Apr 2018
No / Interrupted network service since 3 November
It really saddens me that I have service interruptions since 3 November. I have been paying for another unusable service for a month and the debit order system, I am sure is working, will happily take my money again today or tomorrow and still I have issues. I have been in contact via Whatsapp almost daily. I know that not much will change and that blame is laid on Vumatel side (which I also rated on hello peter). Maybe I will feel better putting it out there. Who knows. I had to get a Telkom LTE device as backup for my LTE backup at Afrihost, because LTE is also unstable, although not as bad as the fibre. At least your support staff is overly friendly and giddy, which is more irritating than helping. Put yourselves in the shoes of a client who has needed to contact daily for the same issue. It gets to a point been over friendly is not achieving the results you want. I have been patient for a month. Think it is a fair timeframe
