No Internet service on LTE
For the oast three days i've had no internet access. The reason given is that my service was cancelled. I did not cancel and my account is paid in full. For some reason they do not reactivate internet and i'm being ignored since yesterday.
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
13 Feb 2018, 11:43I still have no internet access. The fifth day.
's update13 Feb 2018, 11:43
Reviewer Update
I still have no internet access. The fifth day.
's updateReviewer Update
13 Feb 2018, 21:45I've cancelled the "service" after 5 days without internet access.
I would not recommend Afrihost for any service.
's update13 Feb 2018, 21:45
Reviewer Update
I've cancelled the "service" after 5 days without internet access.
I would not recommend Afrihost for any service.
's updateReviewer Update
14 Feb 2018, 10:51Received the following email. Is it fair that i have to pay for cancelling???
"Good Morning Ben
Hope you well
I had escalated this through to the Rain provider and have advised that data
was moved, therefore you are still liable for the cancellation charge.
However, an amount of R450.00 will be debited for the cancellation cost.
Have a great day and please let me know if I can help with anything else!
Warm regards
Matshepo
Afrihost.com
Pure Internet Joy!"
's update14 Feb 2018, 10:51
Reviewer Update
Received the following email. Is it fair that i have to pay for cancelling???
"Good Morning Ben
Hope you well
I had escalated this through to the Rain provider and have advised that data
was moved, therefore you are still liable for the cancellation charge.
However, an amount of R450.00 will be debited for the cancellation cost.
Have a great day and please let me know if I can help with anything else!
Warm regards
Matshepo
Afrihost.com
Pure Internet Joy!"