No Internet, No clue, No Refund

My internet service suddenly stopped on the 24th of October. Initially, I thought it was an outstanding amount on my Telkom account so I made sure everything was in order...still no internet.

Telkom said it was Afrihost's fault, and Afrihost said it was Telkom's... and round and round they went for over a month. I had technicians come to my house several times, I even got a new router - NOTHING.

So I cancelled my service and requested a refund. I have not heard back from Afrihost and they have debited my account for the month.

Do yourself a favour and do not sign up with them. I thought they had great customer service but they are as bad as almost every other ISP.