No Internet joy!

My ADSL line/service has been down for two weeks now and I am just not getting any joy out of Afrihost in solving the problem. They keep on telling me that a Telkom technician will get in touch with me to investigate the problem. To date (2 weeks later) no Telkom technician and still no ADSL service!<br> <br> I signed up with Afrihost because I did not want to deal with Telkom or any other service provider for that matter as I have had bad experiences regarding that in the past. Afrihost actually stated in their marketing campaign that they will deal with Telkom if needed. This was one of the big reasons for me to sign up with Afrihost. Now they are not living up to that expectation.<br> <br> Frankly, I pay Afrihost for a basket of service which at this stage I am not getting. <br>