1 reviews | Active since Dec 2019
No Internet for 2 months
Hi Please can someone help me? I keep logging tickets to have my apartment connected ISP-500588 ISP-501168 CT-***8 RFL-***7 With no success I have been struggling with this since May I have to get in touch on Whatsapp every day because no one gets back to me.
All they say is We've escalated the ticket and wait 24 hours for a response.
However, no response is ever given. This is a list of people who have done nothing to help me: Geraldo J. - He told me it will take up to 72 hours on the 28/05 (Tried to help) Mali R. - Told me I'll be connected on the 02/07 (Tried to help) Portia M. - Told me I'll be connected by the 05/07 latest by the 07/07 (Tried to help) Nhlanhla M. - (Wasn't really helpful) Gershom M. - ( Closed my chat after I didn't respond in 3 minutes...) Phakamisani T. - Told me I'll have internet by the 07/07 Fumani R. - (Was rude) Ntombi H - (Didn't even bother trying to help, just disconnected) Schalk P - (Tried to help) Maria M. - (Was not helpful) Mbalenhle M. - ( Was rude) Gomolemo M - (Tried to help) Amukelani.Z (Tried to help) Veronica C (Tried to help) Tshimangadzo (Tried to help) Tsumi M (Tried to help)
I have spoken to 16 people over the space of 2 months and I am no closer to having internet Nor do I even know when I will get internet.
I have been unable to work effectively over the last 2 months due to this issue and thus my income has been directly impacted.
Please advise when I will be getting internet I won't be waiting another 2 months to be connected
Please help Stacey
