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Dmitri E
1 reviews | Active since Mar 2019
30 Jul 2025, 19:02
No internet bad service - Sifiso M.
4 days of no internet. Made me buy a new router. Still not working. Countless hours on chat with them, now telling me it's an area problem. BS none of my neighbour's have issues.
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Dmitri E's updateReviewer Update
30 Jul 2025, 19:504 days of no internet. Told me to buy a new router. Still not working, wasted money on buying a new router as advised by them, but the router was never the problem. Countless hours on WhatsApp chat trying to resolve this. Now telling me it's an area problem. Making their internal processes my problem. Sifiso Maphanga refusing to log a call with Vuma because my laptop doesn't have a LAN port. Absolute nonsense, making their internal processes my problems and refusing to help. Asked to escalate to Team Leader Flossie Phalanyenje, she does not want to help or talk to me.
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Dmitri E's update30 Jul 2025, 19:50
Reviewer Update
4 days of no internet. Told me to buy a new router. Still not working, wasted money on buying a new router as advised by them, but the router was never the problem. Countless hours on WhatsApp chat trying to resolve this. Now telling me it's an area problem. Making their internal processes my problem. Sifiso Maphanga refusing to log a call with Vuma because my laptop doesn't have a LAN port. Absolute nonsense, making their internal processes my problems and refusing to help. Asked to escalate to Team Leader Flossie Phalanyenje, she does not want to help or talk to me.
