No Internet!!!

Since Sunday the 9th August 2020 I have been without any internet access. When I finally got through to someone on Monday via WhatsApp I was assisted with reconfiguring my wifi. Unfortunately, after the chatting I still didn't have any internet. On Tuesday I still didn't have access and tried in vain to get hold of anybody. On Wednesday Morning a consultant tried assisting but no luck. I keep hearing that everything is fine on their side but I still don't have internet. It's ridiculous that after commuting to pay monthly subscriptions I have to endure this apathy. The descent thing for Afrihost to do is to cancel my membership without a notice period so that I can apply for better service. Why must it be so difficult to get proper professional service.