No installation or connectivity yet.

I have placed an order for Fibre through Afrihost last year, and as per their website statement no fibre installation would have been done over a period during December, which is perfectly understandable, however after completing the order and a few weeks into January I received my Router from Afrihost, they're very efficient and quick to respond. And they told me to wait for Openserve to contact me. Week's later I'm still waiting for Openserve. I get feedback from Afrihost quite often saying things like "The current status of your order is network validation meaning : The Order was tasked to networks to determine network availability." Which I really do not foresee to be an issue as we already have Openserve fibre in our complex, I have confirmed with multiple sources including our complex's caretaker that there is indeed fibre in our complex. Openserve just has to come and connect the lines running from outside the building block into to my flat. Not that Openserve will respond as I already noticed on HelloPeter, that Openserve is non responsive to any customer complaints and Afrihost is not forthcoming with any solutions or answers.