MW
Mohammed W
1 reviews | Active since Dec 2013
13 Jun 2015, 21:06
No help via Call/Chat/Email/Twitter
Hi<br> I have been having extremely slow speeds on my line.I have sent all my test results and an agent told me to sit closer to my mode.I then said i will cancel my line and Afrihost was more than happy to help me cancel.I begged for a fault to be logged with telkom and they didnt not want to. i have tried multiple agents all refused.All services with afrihost have not been cancelled
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Afrihost.com's replyOfficial
15 Jun 2015, 10:54Hello mowadie,
As per our conversation earlier, we will gladly arrange for the month of June to credited back to you, and we will arrange to move your ADSL line as it is back to Telkom.
There are a number of factors that come into play in terms of ADSL performance and reliability with the Telkom infrastructure playing a significant part in having a reliable and stable connection.
If you have any further questions or queries you are most welcome to direct the query to ***.
Kind Regards,
The Afrihost Team.
As per our conversation earlier, we will gladly arrange for the month of June to credited back to you, and we will arrange to move your ADSL line as it is back to Telkom.
There are a number of factors that come into play in terms of ADSL performance and reliability with the Telkom infrastructure playing a significant part in having a reliable and stable connection.
If you have any further questions or queries you are most welcome to direct the query to ***.
Kind Regards,
The Afrihost Team.
Afrihost.com's reply15 Jun 2015, 10:54
Official
Hello mowadie,
As per our conversation earlier, we will gladly arrange for the month of June to credited back to you, and we will arrange to move your ADSL line as it is back to Telkom.
There are a number of factors that come into play in terms of ADSL performance and reliability with the Telkom infrastructure playing a significant part in having a reliable and stable connection.
If you have any further questions or queries you are most welcome to direct the query to ***.
Kind Regards,
The Afrihost Team.
As per our conversation earlier, we will gladly arrange for the month of June to credited back to you, and we will arrange to move your ADSL line as it is back to Telkom.
There are a number of factors that come into play in terms of ADSL performance and reliability with the Telkom infrastructure playing a significant part in having a reliable and stable connection.
If you have any further questions or queries you are most welcome to direct the query to ***.
Kind Regards,
The Afrihost Team.