No Help

help Dont even know where to start. My fibre line went active on the 8th of this month. Now i know that you will be prorated for the service. Dont have a problem with that. My problem i do have is that they don't have any customer service. They dont help or like to help their customers. Yesterday got an email from them to say my service will be suspended by the 28th of October if no payment is received. Here comes the kicker i emailed their supposed customer service to ask for their assistance seeing as my salary payment date is the last day of the month. I wont have any means of making payment by the 28th if my salary is only the last day of the month. Can they assist so that i dont loose my service. They just said no. No we will see what we can do to help or anything nothing. Just a no we cannot help you. Seriously what must i do if i only get paid end of the month? Switching service providers as soon as possible i would recommend that no one take up their services seeing as they are not customer focused or want to help their customers in any way and on top of that they take your data.