No feedback from Afrihost

<p>On 24 Oct 2016 i app**** for uncapped fibre from Afrihost. I even purchased the required router from them for R1000. I have made numerous enquiries and have to date not received a connection. I have received a Telkom fibre reference number and upon enquiring at Telkom, was informed that they dont have my connection details logged with them. Further to this Telkom has advised me that they dont have fibre in my area. I have sent various complaint emails to Afrihost, but i have not received any feedback in the form of emails or telephone calls from them. Today is the 11th of Jan 2017 and I still dont have installed wifi but am out of pocket for the router i purchased. This is shocking(NO) service from Afrihost. Stop send me surveys to rate your service, pick up the phone and call me!!!!</p>