No Customers Service / *********** Staff

Was with Afrihost for just more than a year without any problems. My service was terminated earlier in Oct for reasons I disagree with. This is when my problems started. I was then forced to reply apply in the form of a new contract which they term as a migration which I also disagree with. Paid my 1st install upfront as required, this was more than 2 weeks ago with any services to date. A technician was sent to my property, a week after my payment, as they couldn't get the line reconnected from their side. The technician left an invoice of R700 for a line/connector repair that now 1st needs to be sorted out, before any restoration / connection was possible. I've contacted Afrihost now several times stating that I refuse to pay this on the basis that nothing was wrong with the line at the time of termination & that if between Afrihost & Vumatel, no-one wants to take responsibility for fixing it, they must simply give back my money. I think this is a total **** in de*****ing "returning / old customers" out of money. It's been extremely frustrating to contact them to get any sort of update on the matter, as there is no feedback coming from them, with every call one makes having to re-tell the entire story, to a different person with a different response, each time. In the absence of neither one of these companies wanting to sort out my matter, they must simply give back my money as I'm going to make a case against both of them for theft & ***** at SAPS