No customer service

<p>Afrihost systems messed up my account and now they claim they don't manage my line after they did for years. They direct me to Telkom whom also claims Afrihost manages my line. Afrihost refuses to take responsibility and insists i phone Telkom myself. I did just that, only to be directed back to Afrihost. To top that, they take 24 hours + to respond to a ticket and phoning them takes about 20 minutes before they answer. The refuse to fix my line, but if i cancel, the bill me for the next 2 months. That means i need to pay for a product that i cannot use as a result of THEIR SYSTEM not working!!! It's sad how a company that used to pride itself on customer service has come to this. Sorry Gian, i was one of your first customers, i deserve better. </p>