JP
John P
1 reviews | Active since Jul 2015
17 Jul 2015, 08:49
No ADSL and no-one to help
I have had a order since the 19th of last month, it is now the 17th and still no ADSL. When you call them there is nothing they can do until the 30 days is up...its not the 17th and still nothing and no update on progress.
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Afrihost.com's replyOfficial
17 Jul 2015, 16:25Hello Gotham83,
Unfortunately we were unable to reach you on your phone after multiple attempts.
The process of a new convert can indeed take up to 30 days to complete and you are nearing the end of this period. Looking at your account we can see some progress in this regard, but we have sent your number though to a Telkom service manager in any event in an attempt to expedite the process.
Please feel free to contact us on *** if you require any further information or assistance in this regard.
Have a great weekend.
Regards,
Afrihost Team
Unfortunately we were unable to reach you on your phone after multiple attempts.
The process of a new convert can indeed take up to 30 days to complete and you are nearing the end of this period. Looking at your account we can see some progress in this regard, but we have sent your number though to a Telkom service manager in any event in an attempt to expedite the process.
Please feel free to contact us on *** if you require any further information or assistance in this regard.
Have a great weekend.
Regards,
Afrihost Team
Afrihost.com's reply17 Jul 2015, 16:25
Official
Hello Gotham83,
Unfortunately we were unable to reach you on your phone after multiple attempts.
The process of a new convert can indeed take up to 30 days to complete and you are nearing the end of this period. Looking at your account we can see some progress in this regard, but we have sent your number though to a Telkom service manager in any event in an attempt to expedite the process.
Please feel free to contact us on *** if you require any further information or assistance in this regard.
Have a great weekend.
Regards,
Afrihost Team
Unfortunately we were unable to reach you on your phone after multiple attempts.
The process of a new convert can indeed take up to 30 days to complete and you are nearing the end of this period. Looking at your account we can see some progress in this regard, but we have sent your number though to a Telkom service manager in any event in an attempt to expedite the process.
Please feel free to contact us on *** if you require any further information or assistance in this regard.
Have a great weekend.
Regards,
Afrihost Team