Nightmare service from Afrihost!

The CEO of Afrihost, Gian Visser, should be embarassed about how bad the company's service has gotten.<br> <br> 1. My PA enquired about buying Wifi today via live chat. The transcript she sent me is laughable. One can make no sense of it at all<br> <br> 2. I bought a domain from your website. Purchase was confirmed. The day AFTER I bought it your staff email to say it's not available for purchase. Then they tell me I must watch till the domain ownership lapses in a few months time and reorder it. Nobody offered a refund.<br> <br> After enduring unhelpful emails from Pakistanis and Indians who now comprise your support staff, I called your Johannesburg office and dealt with Gary Deconnick. <br> <br> I spent 30 minutes explaining the issues to him, then Gary then sends an email cancelling my domain! I'd just explained to him that I want it! <br> <br> IT staff I've spoken to say it's a complete joke that Afrihost doesn't watch for the domain lapse. This is what reputable ISPs do!<br> <br> Gian Visser, I suggest you ramp up your service delivery fast because I'll be taking my business elsewhere. Your live chat is a joke & so are your \support staff"! Stop paying ******s to deliver peanuts!<br> <br> Avoid Afrihost SA"