Never would I recommend Afrihost!!

Absolutely shocking support and customer service!! I decided to move to AFrihost as they were cheaper than the ISP that I was with, and because i am a pensioner and retiring at the end of November. However, it is costing me R450 for the IT person to come out each time. I have had to buy more data a couple of times from vodacom, whereas the data that i buy usually lasts me 6 weeks at least! It is now the 13th November, and i have had to pay an IT specialist to come to my place to liaise with the whatsapp person, so far three times to try and deal with why my internet, which is still not up and running! Firstly their whatsapp service is shocking. After 4 hours one day i just burst into tears as they could not help me, so I told them i would find someone who could assist me as they were useless. I was never told that i qualified for a new router, so when my 'old' router wasn't sufficient according to AFrihost, I had to then wait for a new one to be delivered to me. I have family coming to stay from Ireland for two weeks from this Friday, how am I going to cope when I don't have Wi-Fi!! If this is not resolved and up and running by Friday, tomorrow, then I will take this further, as i want this whole mess cancelled and I will rather pay more and go back to my previous provider! If i work out the extra cost this has been to me, never mind the stress of rushing home every time to deal with the whatsapp person via my IT guy, it would take me a year to say that i am actually benefitting.