1 reviews | Active since Jul 2022
Never use Afrihost or Vumatel
If I could give 0 I would. I ordered fibre from Afrihost with Vumatel as the provider. They sent Britelink to install the fibre line on 2nd September 2022. They made a hole in my wall which they didn't cover. They opened my dstv wall socket for some reason and since then my dstv hasn't worked. The fibre also has not worked since they installed it. I have logged 7 tickets which have all been closed without being resolved. Today is 24 September and the fibre has not yet worked once. The only thing that has worked, is the debit order to take the money out of my account. And now I've received an October invoice, but still haven't received any fibre services. And now I have to pay them for a month's notice to cancel the service they have never provided. They don't care about their customers. They are only interested in taking your money. Giving the service you are paying for is of no interest to them. And of course they are not registered with Hello Peter. I'm pretty sure they don't want to know about all their unhappy customers.
