Never use Afrihost

This has been the worst service to date. We have been trying to get our Fibre set up for the last 3 months.

The other properties in the complex have been set up with Fibre via Afrihost which is the only reason we didn’t choose a different provider after the first 2 weeks of ghost service.

After countless follow ups and emails we managed to “escalate” the query for a second time via an employee named Riaz who promised me it would be sorted out and he stated he was confused why it wasn’t dealt with on the 24th of June when it was originally escalated.

Still no contact or assistance.

We have to assume they have chosen not to take our business for some reason. They should have been upfront from the start that they did not want to provide us with Fibre and not string us a long for 3 months.

Suggestion to anyone in South Africa - Afrihost are an absolute joke.