Network activation

I decided to move my mobile data bundle from MTN to Afrihost in August 2015. After receiving confirmation that my account was active and services available I cancelled my MTN bundles. However, I have not been able to connect to the Afrihost network since. I've sent numerous emails to the support desk, each one responds with exactly the same instruction, relating to the apn settings which were confirmed via telephone with an Afrihost agent, so the apn settings are not the problem on my side. it seems the support email responds without validating the query.<br> I've been in contact with MTN and according to them my sim was not activated on the Afrihost network. I called Afrihost and this was confirmed. I was then told my sim would be re-provisioned and should be working within 24 hours. 3 weeks and numerous contact with Afrihost has not resolved this.<br> To make matters worse I needed to continue using data in this period but was now been charged at out of bundled rates by MTN hugely inflating my bill. I realised this and purchased additional data bundles from MTN but all this expense was over an above what I had already paid Afrihost.<br> Poor and unacceptable service and unnecessary costs!