Move along, this is NOT a joyful internet experience!!

Awful!! They operate on Vumatel infrustructure in our area, and the whole area was down for 15 hours two days ago - then everyone else came back on - EXCEPT US!! Afrihost could not give a damn! They don't return request for calls and want US to go and BUY a laptop to do THEIR job. SHocking company!! Two days we've been down now and they still don't have a solution! Arrogant, they certainly don't value their clients. The problem is clearly on their side but instead of finding it, they want US to jump through hoops to find THIER problem. If you're shopping arround, go somewhere else, these people are not client service focused. They behave as if you're LUCKY to be their client and they don't need to provide any kind of service standards. Shameful!!