Most shocking disinterested service provider imaginable
<p>For the past eight weeks I have been dealing with this company trying to get fibre internet installed in my home. After countless expensive phonecalls to their call centre with empty promises of escalation I was finally informed today that my area does not support fibre internet. This after using their tool to check the avaialability of fibre in my area prior to signing up.</p> <p>I think the worse part of the entire experience is the lack of accountability and responsibility from managers who hide behind the call centre support staff and refuse to engage with the customer. The service is beyond pathetic. On calling the call centre the standard pre recorded message states' We are currently experiencing high volumes of calls'. This is really not surprising as I am sure there are countless unhappy dissatisfied customers out there. The public need to be made aware of this.</p>
