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ruvaine.lucas ruvaine.lucas

1 reviews | Active since Jun 2016

11 Jun 2026, 09:17

Most *********** company ever.

This company offers the worst client service experience ever. Their business model is designed so bad that it is easy for their clients to be ****med. Following an ad on facebook while searching for a new Wifi service provider I never knew I would be ****med. I was contacted after showing interest. Thinking I am speaking to a consultant from Afrihost a device was ordered for me and delivered to my house. I was given banking details and told to make payment. Which I did. Just to find it was the incorrect banking detail. Nonetheless. I get incontact with Afrihost asking why my subscription was suspended. Then I get told I never made payment. I sent the POP and we established I was ****med. I then tell the consultantat afrihost I have the device I would like to keep my subscription even thou I was coned. They gave me the correct details to make payment so the idiot i am. I make another payment. And my services still not activated. Now I get told my profolie is blocked and I will never be able to use their services again because of *****. The more I explain the email address and contact number in their system is not mine the more they contact it. They refuse to contact me using my details to resolve this matter.

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