Mobile Data Issues

24 November I did a 250mb afrihost data top up after my package finished. Account was debited and the 250mb showed as a balance in my app (Over wifi). Then when I switch back to mobile data from my wifi it did not work. I sent an email - to date I never received a response from the email I sent. on the monday I did the live chat (Which works 50% of the time), and after a long process of redoing the APN settings and switching devices, the data still did not work, then they "re-issued" the data and it worked for about 3 hours and stopped. The Tuesday morning I got in touch via the live chat (Struggled for a while), and the guy took me through the apn settings again and did not work (Briefly for a few seconds it worked when my trade widgets updated and then stopped) but no resolution. Then he logged the issue with Dev (ZBD- ********** 3). Today (Wednesday), I am trying to reach them but the call time is more than 20min wait time (I dont have that much airtime to waste), their live chat not working at the moment. Without functional data since Friday , 24 November (5 days now). I switch to my MTN apn and buy a data bundle and it works. This is costing unnecessary money on my part because of a glitchy/ broken Afrihost service. I HAVE NEVER EXPERIENCED SUCH BAD SERVICE FROM AFRIHOST! Seems like they growing to much that they forget about customer service and functional infrastructure. Or just the little guy who has a Mobile S package (The little guy who has referred tons of business- Mobile & DSL- to them from my family and friends). A user of their services over the last few years, forgotten.