Mobile Data

Afrihost has repeatedly ignored the fact that I have no mobile data since porting to their service - for nearly three weeks now. repeated contact with the customer care centre and no response ever. The worst service I have received even though the operators themselves were courteous. I think this is a failure on a bigger level. There is simply no recourse if Afrihost need to escalate something or it isn't an easy fix over WhatsApp, then you are stuck with no way to contact any more specialised personnel. Very disappointing, completely frustrating and a total let down. Ticket ID NXV-***8