JR
Jolene R

1 reviews | Active since Sept 2017

08 Mar 2019, 11:56

Misleading service

I had internet connection for almost 6 months. Then suddenly I no longer had coverage in my area. Still took my money per debit order for the month in advance. Surely they knew that specific areas won't be having coverage any longer? Did not receive any notifications or alternative options or anything... When I called them to investigate why I have no connection, I was informed that they already know last year that certain areas coverage will be discontinued. Yet, still they took on my business... Took another amount from my account after I confronted them with my zero coverage. Not happy at all with them! To say the least.

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