Misleading, False advertising, Ill-informed agents, and the list goes on

I have not met another bunch of ****** than these agents at Afrihost. So their agents are trained that their hosting products are month-to-month, which means that services legally are billed as "Pre-Paid", however, somewhere nothing clicks that when my services are disconnected I pay to reactivate for 30 days.

So Here's the misleading part: The Terms & conditions explain that the service is month-to-month. The agent says it is "Post paid Month-to-month" and they stick to their word that they dont know where the wording is.