MIGRATION TO AFRIHOST FIBRE - GREAT CUSTOMER SERVICE

Migration of my fibre service to Afrihost started out as a nightmare but had a happy ending. Wow, after being off line since the beginning of this month (September) I finally have service on the Afrihost network. I had cancelled my migration-in request and then came back a day or so later as I found that the Afrihost Fibre Ops tech guy who was handling my issue (lets call him NL) was more helpful and committed than anyone I had received support from before...he literally walked this tough and exasperating process with me over the past week or so since he took over my case...kept me informed throughout and along the way we discovered there was an issue on the Vumatel side which prevented any ISP from loading an order on my line/location. Long story short, and today I'm so thankful I have connection after being off for the past 12 days - it was not Afrihost's fault at all. Thanks guys, thanks NL for the tenacity (I mean this guy was sending me feedback like after 22h00 just to keep me in the loop! - great customer service which went above and beyond the call of duty!