Major internal system problems.

Bought a top-up data package on a Saturday morning which was not allocated but has frozen my account in a permanent state of "pending", cannot purchase more data can only use voice. Have been following up at least daily since then and the matter has been sent to the Accounts department, then to the Developer department, now back to the Accounts department, and each time the resolution date extends. It was Monday originally, then Tuesday, then potentially Wednesday and now it's Thursday.

Afrihost cannot resolve their own internal system problems and are unable to provide me with a service, and all the communication I need to have with them has to take place on data, which I am unable to access on my phone unless on a different network.

Major systemic issues and lack of accountability.