1 reviews | Active since Jun 2017
Ludicrous/Bad Service
<p>On the 5 June Arihost confirmed that my DSL line was completed. I was able to connect for 3 days and then the service stopped. Contacted Afrihost on the 8 and was advised that a call will be logged and the issued would be looked at. I followed up the next day only to discover that there was no record of my call and no issues was logged as promised. The agent then “ Someleze Swana “ then advised that she will log a call for me on the 9th June. She was unable to provide me with a Reference number instead send me a blank test email, which I never received a reply to my emails.</p> <p> </p> <p>I then followed up again on the 12 June 2017 only to discover that my issue was logged at 12 on that day. I requested to speak to a manager for my issue to be escalated and was advised that this could not be done as the issue was only log on the 12 and need to wait 24h before the issue can be escalated. This was now 4 days later….and counting</p>
