HS
Hennie S
1 reviews | Active since Dec 2014
07 Sept 2015, 22:36
low data rate during peak times
Had uncapped for a while , service dropped to a point that no streaming is possible. Changed to capped , problem with streaming was sorted . only for a while , now the capped service cannot supply bandwidth during evenings when u want to whatch a movie . I monitored the line speeds for over a month now and my 4m line drops to a average just below 1m with a ping of around 450ms ! So no gaming or any streaming at all between 18:00 and 23:00 <br> <br> Seems like afrihost cant supply at peak times ......
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Afrihost.com's replyOfficial
08 Sept 2015, 13:35Hello henstry,
Sincerely sorry to hear about the ongoing issues here. If we check the communication with our team from 7 September 2015, it does seem to indicate that the local Telkom exchange is congested.
We can see that a small amount of troubleshooting has been done - please continue to test with our team. We've created an Afrigreen account which you can test with, free of charge, to determine where the issues lie.
Regards
The Afrihost team
Sincerely sorry to hear about the ongoing issues here. If we check the communication with our team from 7 September 2015, it does seem to indicate that the local Telkom exchange is congested.
We can see that a small amount of troubleshooting has been done - please continue to test with our team. We've created an Afrigreen account which you can test with, free of charge, to determine where the issues lie.
Regards
The Afrihost team
Afrihost.com's reply08 Sept 2015, 13:35
Official
Hello henstry,
Sincerely sorry to hear about the ongoing issues here. If we check the communication with our team from 7 September 2015, it does seem to indicate that the local Telkom exchange is congested.
We can see that a small amount of troubleshooting has been done - please continue to test with our team. We've created an Afrigreen account which you can test with, free of charge, to determine where the issues lie.
Regards
The Afrihost team
Sincerely sorry to hear about the ongoing issues here. If we check the communication with our team from 7 September 2015, it does seem to indicate that the local Telkom exchange is congested.
We can see that a small amount of troubleshooting has been done - please continue to test with our team. We've created an Afrigreen account which you can test with, free of charge, to determine where the issues lie.
Regards
The Afrihost team