AP
Aubrey P
1 reviews | Active since Feb 2013
19 Feb 2015, 11:35
Logged a call already on Sunday for my line fault
My adsl line is giving me problems for the last two weeks. Logged a call already on Sunday morning and no one has come to fix the line. Afrihost is more useless than Telkom. Why must I pay for a service that I cant use.
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Afrihost.com's replyOfficial
19 Feb 2015, 13:18Hello aubrey005,
We apologise for the problems you have had with your line.
Please note that the fault was logged before we took over the management of your DSL line. Which means the problems started before we managed your DSL line.
We are sorry that the fault has not been addressed. Our team will be in touch to assist with your query and help test your router.
Regards
The Afrihost Team
We apologise for the problems you have had with your line.
Please note that the fault was logged before we took over the management of your DSL line. Which means the problems started before we managed your DSL line.
We are sorry that the fault has not been addressed. Our team will be in touch to assist with your query and help test your router.
Regards
The Afrihost Team
Afrihost.com's reply19 Feb 2015, 13:18
Official
Hello aubrey005,
We apologise for the problems you have had with your line.
Please note that the fault was logged before we took over the management of your DSL line. Which means the problems started before we managed your DSL line.
We are sorry that the fault has not been addressed. Our team will be in touch to assist with your query and help test your router.
Regards
The Afrihost Team
We apologise for the problems you have had with your line.
Please note that the fault was logged before we took over the management of your DSL line. Which means the problems started before we managed your DSL line.
We are sorry that the fault has not been addressed. Our team will be in touch to assist with your query and help test your router.
Regards
The Afrihost Team