EC
Euan C

1 reviews | Active since Oct 2012

17 Jul 2015, 07:51

***** & Con artists stay away!!!!!!

I'm writing this post to warn people off from using afrihost. From day 1 I was billed for having a 10meg line when I informed you on day 1 I only had 4 meg available from Telkom. Was promised a refund. Still waiting....<br> <br> Now the main reason I got your service is to stream Apple TV. Seeing as that's not possible on your current network. Oh and yes I signed up to your new green network(still waiting for my sign in). I request a refund for July over a week ago. Respond with speed test. Still nothing. <br> <br> So I downgrade my account to a 10gig capped account. Now I get charged an additional fee even though I have already paid for a 4meg business line for the rest of the month. <br> <br> I'm cutting my losses. What a terrible way to treat customers

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Replies (1)
Afrihost.com
Afrihost.com's reply17 Jul 2015, 09:01
Official
Hello swazi85,

We are sincerely sorry about the poor experience you have had.

We have noted your complaints on our social media channels. We would like to resolve this billing issue as quickly as possible. Please email us on *** with the details of the line and the period that you were overbilled so that we can investigate further.]

Kind regards

The Afrihost Team